dee999 is committed to providing a safe, fair, and transparent gaming environment for every player in Bangladesh. Gambling should always be a source of entertainment — never a source of stress or financial hardship. Our responsible gaming programme gives you the tools and guidance to stay in control.
The dee999 platform is strictly for players aged 18 and above. Age verification is enforced at registration and during ongoing account reviews.
Six pillars that define dee999's responsible gaming programme — built to protect every player in Bangladesh.
dee999 enforces a strict 18+ policy. Every new player must confirm their date of birth at registration, and accounts flagged for possible underage use are immediately suspended pending full KYC document verification. No exceptions are made.
Players can set daily, weekly, or monthly deposit limits directly from their dee999 account settings. Once a limit is in place, it cannot be increased immediately — a mandatory cooling-off period applies to prevent impulsive limit changes during a gaming session.
If you feel gambling is becoming a problem, dee999 offers full account self-exclusion for periods ranging from 30 days to permanent. During an exclusion period, you will be unable to log in, deposit, or place bets. dee999 respects all self-exclusion requests unconditionally.
Need a short break without committing to full self-exclusion? dee999's time-out tool lets you pause your account for 24 hours, 7 days, or 30 days. Your account is temporarily deactivated and reactivated automatically at the end of the selected period.
dee999 allows players to set a maximum loss threshold per day, week, or month. When your total losses reach the configured limit within the period, betting is automatically suspended until the next period begins, helping you manage your budget with clarity.
dee999's responsible gaming support team is available 24/7 via live chat and email. Our trained agents can assist you in activating any protective tool, reviewing your account activity for concern patterns, and signposting external professional help organisations.
These tools are built directly into your dee999 account — available at any time, always free to use.
Managing how much you deposit is one of the most effective responsible gaming strategies. dee999 lets you configure limits at three intervals:
Daily limit: Caps the total amount you can deposit in a single calendar day.
Weekly limit: Caps total deposits across a rolling 7-day window.
Monthly limit: Caps total deposits within a calendar month.
To activate or change a deposit limit, navigate to Account Settings → Responsible Gaming → Deposit Limits. Limit reductions take effect immediately; limit increases require a 24-hour cooling-off period before they apply.
Self-exclusion is the most powerful tool available for players who feel they need a significant break from gambling. When you self-exclude on dee999:
A time-out gives you a structured break without the permanence of self-exclusion. It is ideal for players who want to step back temporarily, reassess their gaming habits, or simply take a holiday from the platform.
Available time-out durations at dee999: 24 hours, 3 days, 7 days, or 30 days. During a time-out, your account is inactive and all marketing communications are paused. The account reactivates automatically when the period expires — no action required from you.
dee999 can display on-screen notifications at regular intervals during your gaming session reminding you how long you have been playing and how much you have wagered or lost. These reality checks are designed to interrupt the immersive flow of play and give you a moment of clear-headed reflection.
You can configure reminder intervals — every 30 minutes, 60 minutes, or 2 hours — from your Account Settings. Each reminder shows your session duration, net gaming balance for the session, and an option to end the session immediately.
dee999 recognises that the vast majority of players enjoy gambling as a safe and entertaining pastime. However, a minority of players can develop habits that negatively affect their finances, mental health, and personal relationships. Problem gambling is not a moral failing — it is a behavioural condition that can develop in anyone, regardless of age, income, or experience level.
The good news is that problem gambling is treatable, and recognising the early warning signs is the most important first step toward regaining control. dee999's responsible gaming programme is designed to support players at every stage — from early-stage awareness through to full recovery support.
The following behaviours may indicate that gambling is having a harmful impact on your life. This list is not exhaustive, but if several of these statements apply to you, dee999 strongly encourages you to use our self-exclusion tools or contact our support team:
Chasing losses: Gambling with more money than you intended in order to win back money you have already lost.
Borrowing money to gamble: Taking loans, using credit cards, or borrowing from family or friends specifically to fund gambling activity.
Neglecting responsibilities: Missing work, study, family commitments, or social obligations because of time spent gambling.
Inability to stop: Feeling unable to stop gambling even when you want to, or returning to the platform repeatedly despite intending to quit.
Gambling to escape: Using gambling as a way to cope with stress, depression, anxiety, or difficult life circumstances rather than for entertainment.
Concealing gambling activity: Hiding the extent of your gambling from family members, friends, or colleagues because you feel ashamed or fear their reaction.
Gambling with essential funds: Using money allocated for rent, food, bills, or other essential household expenses in Dhaka, Chittagong, or elsewhere to fund gambling deposits.
If you recognise any of these patterns in your own behaviour, please activate dee999's self-exclusion tool immediately or contact our support team at [email protected]. You can also use the time-out feature for an immediate break while you consider next steps.
All responsible gaming tools on dee999 are accessible directly from your player account. No special request or approval from the support team is required to activate deposit limits, time-outs, or loss limits — you can enable them yourself at any time in under two minutes.
Access your player account via the dee999 Login page. Use your registered username and password.
Click on your account profile icon in the top-right corner of the platform and select "Account Settings" from the dropdown menu.
Within Account Settings, locate the "Responsible Gaming" tab. This section contains all player protection tools in one place.
Select the tool you wish to use — deposit limit, loss limit, session time-out, or self-exclusion — configure the parameters, and confirm your selection. The tool activates immediately.
If you encounter any difficulty activating a tool, or if you wish to request self-exclusion via a human agent, contact our 24/7 live chat or email [email protected] and our team will assist you promptly.
dee999 enforces a strict 18+ age policy across all of its gaming and betting services. Players are required to confirm their date of birth at the point of registration, and accounts that are flagged for potential underage use are immediately suspended pending full KYC document review. dee999 does not permit players under the age of 18 to open an account, make deposits, or engage in any form of gambling activity on the platform.
Parents and guardians in Bangladesh who are concerned that a minor in their household may be accessing dee999 or similar gambling platforms are encouraged to install parental control software on shared devices and to contact dee999 support immediately if they suspect underage account access. dee999 will act swiftly on any credible report of underage gambling.
dee999 supports parental controls: Consider using third-party parental control tools on shared devices in your household to prevent minors from accessing online gambling platforms. These tools are available for both Android and iOS devices.
dee999 primarily serves the Bangladeshi gambling community — players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and beyond. We understand the unique social and economic context in which our players operate. Financial pressures can be significant, and the temptation to view gambling as a path to financial recovery can be especially strong during difficult periods.
dee999 firmly reminds all players that gambling should never be treated as a source of income or a financial solution. The house edge ensures that over time, the platform retains a mathematical advantage. No betting strategy, system, or sequence of bets can reliably overcome this edge in the long run. Gambling at dee999 should be approached solely as a form of entertainment — comparable to watching a BPL match or attending a cultural event — with a pre-set budget that you are comfortable losing entirely.
Our responsible gaming support team is available 24 hours a day, 7 days a week — including weekends and Bangladeshi public holidays such as Eid, Victory Day, and Independence Day.
Contact us at [email protected] or use the 24/7 live chat available on every page of the platform.
Answer these questions honestly to gauge your current relationship with gambling:
If you answered yes to two or more of these questions, we encourage you to contact our support team or activate self-exclusion.
Responsible Gaming Contact: For any responsible gaming query — tool activation, account review, or advice — email us at [email protected]. Our team responds within 1 hour, 24/7, including Bangladesh Standard Time evenings and weekends.
All data — personal details, payment information via bKash, Nagad, Rocket and Upay — is protected by industry-standard 256-bit SSL encryption on every connection to dee999.
dee999's game outcomes are governed by certified random number generators. All slots, Dragon Gate, and live casino tables operate with provably fair mechanics that cannot be manipulated.
dee999 never shares your personal data or payment activity with third parties without your explicit consent. Read our full Privacy Policy for complete details on data handling practices.
dee999 is a trusted, reliable platform for Bangladeshi players. Our infrastructure is built for stability, security, and transparency — so you can focus on enjoying your gaming experience safely.
Set your limits, explore our games, and enjoy a safe betting experience designed for Bangladeshi players. Remember — 18+ only, and always play within your means.